Terms of Service
Last updated: July 28, 2026
Welcome to agentforce.cloud. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Overview of Services
agentforce.cloud provides AI consulting services, including but not limited to: AI business strategy, custom AI agent design and development, enterprise AI infrastructure, and AI adoption and enablement. Services are delivered on an hourly or project basis as agreed upon between you and agentforce.cloud.
2. Eligibility
You must be at least 18 years old to use our services. By engaging our services, you represent that you have the authority to enter into these Terms.
3. Trademarks and Non-Affiliation
agentforce.cloud is an independent AI consultancy. We are not affiliated with, endorsed by, or sponsored by Salesforce, Inc., salesforce.com, force.com, or any of their products or services.
Any third-party names, marks, models or platforms referenced on this site — including those of model providers and cloud vendors we build with — are the property of their respective owners. They are named solely to describe the technologies we work with, and their appearance does not indicate a partnership, endorsement, certification, or affiliation of any kind.
4. Fees and Payment
- Fees are agreed in writing for each engagement before work begins.
- Engagements may be billed on a time-and-materials or fixed-fee basis, with scope defined in a separate statement of work.
- Payment terms are net 30 unless otherwise agreed in writing.
- All fees are non-refundable once work has commenced, except as required by law.
5. Scope of Work
For project-based engagements, the scope of work, deliverables, and timeline will be defined in a separate statement of work (SOW) agreed upon by both parties. Changes to scope may result in additional fees.
6. Intellectual Property
- All custom work product created specifically for you during a consulting engagement is owned by you upon full payment.
- Pre-existing tools, libraries, and frameworks owned by agentforce.cloud remain our property. We grant you a perpetual, non-exclusive license to use any such components delivered as part of your project.
- You may not copy, modify, distribute, or reverse-engineer any proprietary agentforce.cloud technology not included in your deliverables.
7. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This includes business strategies, technical architectures, source code, datasets, and any other information marked or reasonably understood to be confidential. Confidentiality obligations survive termination of the engagement.
8. Your Responsibilities
You agree to:
- Provide timely access to necessary information, systems, and stakeholders
- Review and provide feedback on deliverables within agreed timeframes
- Not use our services for unlawful or unauthorized purposes
- Maintain your own backups of data and systems
9. Limitation of Liability
To the maximum extent permitted by law, agentforce.cloud shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to lost profits, data loss, or business interruption.
Our total liability for any claim arising from these Terms or the services shall not exceed the amount you paid to agentforce.cloud in the twelve months preceding the claim.
10. Termination
Either party may terminate a consulting engagement with 14 days written notice. You are responsible for payment of all work completed up to the date of termination. We may suspend or terminate an engagement if you violate these Terms.
11. Privacy
Your use of agentforce.cloud is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.
12. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Delaware.
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by posting the revised Terms on this page. Your continued use of the service after changes are posted constitutes acceptance of the updated Terms.
14. Contact Us
If you have questions about these Terms of Service, please contact us at: